Terms of service

Last updated: December 5, 2025

These Terms & Conditions (“Terms”) are entered into by Revivco (ABN 67 128 593 387), trading as Revivco (“we”, “our”, “us”).

By accessing or using our website, products, or services (“Services”), you agree to be bound by these Terms and our Privacy Policy.

Please read them carefully, as they outline your rights and obligations when using our Services.

 

Quick Summary

  • You must be the age of majority in your location to use our Services.
  • Orders are offers to purchase and may be accepted or declined at our discretion.
  • Prices, promotions, and availability may change at any time.
  • Risk of loss passes when goods are handed to the carrier, unless consumer law provides otherwise.
  • Nothing in these Terms limits your rights under Australian or New Zealand consumer law.
  • Our website is powered by Shopify, but purchases are made directly with Revivco.
  • By using our Services, you agree to these Terms and our Privacy Policy.

 

1. Access & Accounts

You must be at least the age of majority in your state or country to use our Services.

You agree to:

  • keep your account details and passwords secure
  • provide accurate, complete, and up-to-date information
  • not transfer, sell, or assign your account to another person

You are responsible for all activity conducted under your account.

 

2. Our Products

We make reasonable efforts to ensure our products are described accurately. However:

  • colours and appearance may vary due to screen or device settings
  • we do not guarantee that products will meet personal expectations
  • product descriptions, pricing, and availability may change without notice

We may limit sales of products by person, household, region, or jurisdiction.

 

3. Orders

By placing an order, you are making an offer to purchase product(s).
We may accept or decline any order at our discretion.

An order is not confirmed until payment is processed and an order confirmation is issued.

We may cancel or amend orders if:

  • information provided is inaccurate
  • pricing or availability errors occur
  • fraud or unauthorised activity is suspected
  • products become unavailable

Purchases are for personal or household use only and not for resale or export.

Returns are handled under our Returns Policy.

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL) or the New Zealand Consumer Guarantees Act (CGA)

 

4. Prices & Billing

  • Prices may change at any time without notice.
  • The price shown at checkout is the final price charged.
  • Prices are displayed in AUD or NZD based on your location.
  • Unless stated otherwise, prices include applicable GST in Australia and New Zealand.

By submitting payment, you confirm that:

  • payment information is true and complete
  • you are authorised to use the payment method
  • you agree to pay all charges, taxes, and applicable fees

 

5. Shipping & Delivery

Delivery timeframes are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • shipping carriers
  • customs processing
  • weather events
  • events outside our reasonable control

Risk of loss passes to you once the order is handed to the carrier, except where otherwise required by law (including ACL or CGA protections).

All shipping is governed by our Shipping Policy.

 

6. Intellectual Property

All trademarks, content, text, graphics, designs, images, logos, and other materials on our Services are owned by Revivco, Shopify, or our licensors.

You may use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Services without our prior written consent.

Unauthorised use may violate intellectual property laws.

 

7. Optional Tools

We may provide access to third-party tools on an “as is” and “as available” basis.

Use of third-party tools is entirely at your own risk, and we are not responsible for any resulting issues or damages.

 

8. Third-Party Links

Our Services may include links to third-party websites or services.

We do not control or endorse third-party content, and interactions or transactions with third parties are at your own risk.

 

9. Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform.

However:

  • your purchase contract is directly with Revivco
  • Shopify is not responsible for orders, support, or delivery
  • by using our Services, you release Shopify from claims related to transactions with Revivco

 

10. Privacy

Your personal information is handled in accordance with:

By using our Services, you acknowledge and accept both.

 

11. Feedback

By submitting feedback, reviews, images, or suggestions, you grant Revivco a worldwide, royalty-free licence to use, reproduce, publish, and adapt the content.

You are responsible for the legality, accuracy, and ownership of your submissions.

We reserve the right to remove content that is unlawful, offensive, or violates these Terms.

 

12. Errors & Inaccuracies

From time to time, our website may contain errors or inaccuracies relating to:

  • pricing
  • product descriptions
  • availability
  • promotions
  • shipping charges

We reserve the right to correct errors or cancel affected orders at any time without notice.


13. Prohibited Uses

You must not use our Services to:

  • violate laws or infringe third-party rights
  • harass, abuse, defame, or harm others
  • transmit spam, malware, or malicious code
  • interfere with website security or functionality
  • engage in fraudulent or deceptive conduct

We may suspend or terminate accounts involved in prohibited activities.

 

14. Termination

We may suspend or terminate access to the Services at any time without notice.

Sections relating to Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law will survive termination.

 

15. Disclaimers

Our Services and products are provided “as is” and “as available”, unless expressly stated otherwise.

We do not guarantee uninterrupted, error-free, or secure access to the Services.

Certain exclusions may not apply in some jurisdictions; these limitations apply only to the extent permitted by law.

 

16. Limitation of Liability

To the fullest extent permitted by law, Revivco, Shopify, and their affiliates are not liable for indirect, incidental, or consequential damages, including:

  • loss of profits
  • loss of savings
  • data loss
  • business interruption

 

17. Indemnification

You agree to indemnify and hold harmless Revivco, Shopify, and their affiliates against claims, losses, or expenses arising from:

  • your breach of these Terms
  • your violation of laws or third-party rights
  • misuse of the Services

 

18. Severability

If any portion of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in effect.

 

19. Entire Agreement & Waiver

These Terms, together with our Privacy, Shipping, and Returns policies, constitute the entire agreement between you and Revivco.

Failure to enforce any provision does not constitute a waiver of that right.

 

20. Assignment

You may not assign or transfer your rights or obligations without our written consent.

We may assign our rights or obligations at any time without notice.

 

21. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Customers in New Zealand agree that disputes will be resolved under Australian law, subject to mandatory rights under the New Zealand Consumer Guarantees Act.

You submit to the exclusive jurisdiction of the courts of New South Wales.

 

22. Changes to Terms

We may update these Terms from time to time.

Material changes will be communicated where legally required.
Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

 

23. Contact Us

If you have any questions, please contact us at:

Email: hello@revivco.com

Address: Camperdown, NSW 2050, Australia